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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Williams

Jonathan Williams

March 24, 2025

5  out of  5
rating by Jonathan Williams
"Amazing experience here! Jennifer was quick and able to help me with my insurance. Highly recommend"
We responded:
"Thank you, Jonathan! I'm happy to know you had an amazing experience with us. Jennifer's quick and helpful service is something we truly value. If you need any further assistance or have questions, feel free to reach out anytime. Your recommendation means a lot!"
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David Stanton

March 10, 2025

5  out of  5
rating by David Stanton
"I was recently contacted by Christopher Wade from Joe Sarrio’s Mississippi satellite office. He wanted us to switch our auto & homeowners insurance to State Farm. Christopher did a great job showing us how much we could save over our old insurance plus he made it all very clear, no surprises. So, we switched and are now saving well over $100 per month for slightly BETTER coverage. We are very pleased!"
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Christopher was able to assist you effectively and help you save on your insurance. It's wonderful to know you're enjoying better coverage and significant savings. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Justin Baker

March 3, 2025

5  out of  5
rating by Justin Baker
"Very helpful and informative"
We responded:
"Thank you, Justin, for your wonderful feedback! I'm glad you found our service helpful and informative. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Steve Anglin

February 28, 2025

5  out of  5
rating by Steve Anglin
"Joe Sarrio and State Farm are great. Jennifer Bennett was awesome and took the time to explain all the ins and outs."
We responded:
"Thank you, Steve, for your fantastic review! I'm happy to know that Jennifer took the time to explain everything thoroughly. It's wonderful to have team members like her who are dedicated to providing excellent service. If you need assistance, feel free to reach out anytime."
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Anu Subhash

February 25, 2025

5  out of  5
rating by Anu Subhash
"Jennifer was very kind and good"
We responded:
"Anu, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Linda G Dowdy

Linda G Dowdy

February 25, 2025

5  out of  5
rating by Linda G Dowdy
"Cindy Zamora, from the Joe Sarrio, State Farm Insurance agency, went above and beyond on my behalf, to finalize and attend to all the details on the two policies I obtained, for my great nephews. Cindy explained everything to me about the policies. She also gave me the knowledge to start the policies while they are still young. I would recommend this agency, and especially Cindy Zamora for any insurance needs. She is top drawer."
We responded:
"Thank you, Linda, for your wonderful feedback! I'm delighted to hear that Cindy provided exceptional service and helped you with the policies for your great nephews. Her dedication to explaining the details and empowering you with knowledge is truly commendable. We're grateful for your recommendation and are here to assist with any future insurance needs you may have."
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Sara Graham

February 20, 2025

5  out of  5
rating by Sara Graham
"I just recently switched my auto insurance to this State Farm. Ashley has been so helpful in going over my coverages with me and really walking me through the whole transition. She also was able to get me set up with life insurance and was still able to save me money!!! I would highly recommend this office, more specifically, Ashley, as she truly handled everything with such care!"
We responded:
"Thank you, Sara, for sharing your experience! I'm glad to hear that Ashley was able to assist you with your insurance needs while saving you money. Your recommendation means a lot to us, and we're grateful to have Ashley on our team. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of PEGGY THERRELL

PEGGY THERRELL

February 11, 2025

5  out of  5
rating by PEGGY THERRELL
"Joe and his team have always been kind, helpful and responsive to me over the years. You are treated like an individual here, not just a number!"
We responded:
"Thank you for your wonderful feedback, Peggy! I'm happy to know that you feel valued and appreciated by our team. We're here to provide personalized service and support whenever you need it. If you have any questions or need any other assistance, don't hesitate to reach out!"
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Michelle Johnson

December 5, 2024

5  out of  5
rating by Michelle Johnson
"I was looking to save some money as the company I was with prior to State Farm increased our monthly premium by 80% in 3 years without a single claim or ticket. I had the absolute pleasure of speaking with Cindy! She was incredibly professional and personable! Yall have a gem in Cindy! Her customer service skills are A+!!! Thank you for taking care of me, Cindy!! Your diligence to get us a great deal has really made my week and beyond!"
We responded:
"Michelle, thank you so much for your wonderful review! I'm glad Cindy could assist you in finding a better deal. Her professionalism and personable nature truly make her an asset to our team. We're grateful for your kind words and are happy to have made your week better. If you need anything else, don't hesitate to reach out!"
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Claire Hanna

November 22, 2024

5  out of  5
rating by Claire Hanna
"Joe and Olivia were so helpful! They helped me set up multiple policies and took the time to be thorough and explain everything and answer any of my questions. Excellent customer service and I will be recommending to my friends!"
We responded:
"Claire, thank you for your wonderful review! I'm glad we could assist you with setting up your policies and provide thorough explanations. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help!"
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Kevin Kung

November 13, 2024

1  out of  5
rating by Kevin Kung
"I have left three messages for Joe to give me a call to discuss our property's insurance. It has been almost 3 weeks and he has not called me back. It is simply not acceptable. There are plenty of insurance brokers and underwriters out there. Look else where."
We responded:
"Kevin, we apologize for the inconvenience and frustration you’ve experienced. We understand that not receiving a timely response is disappointing. To clarify, we believe there may have been a misunderstanding. We made multiple attempts to contact you, including returning your call. However, after further investigation, we determined that you are not currently a client of our agency and may have reached out to the wrong office. If we can ever be of assistance, please give us a call or stop by the office and one of our friendly team members will be happy to help you. We wish you the best."
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amanda jones

October 26, 2024

5  out of  5
rating by amanda jones
"Joe and his team are always friendly and helpful been with them for years . Very happy with service I always receive ."
Profile photo of Clayton Miles

Clayton Miles

September 20, 2024

5  out of  5
rating by Clayton Miles
"Cindy was awesome!"
We responded:
"Hi Clayton, Cindy is indeed fantastic! I'm glad she could provide you with such a positive experience. If you need any further assistance, feel free to reach out. - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"