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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jaime Garner

September 1, 2023

5  out of  5 rating by Jaime Garner
"Our customer Ms. Janet was moving to TN and needed a new Renter’s Policy in TN. Tina was able to get that done over the phone AND sent it directly to her new property owners. Thank you Tina! Ike Eisenhauer State Farm, Hot Springs, AR"

Jason Smith

August 7, 2023

5  out of  5 rating by Jason Smith
"Let me just say this! Tina was so pleasant and professional while she placed my auto policy. No issues at all. Just a smooth transaction. I will always refer friends and family to Joe Sarrio. BTW, ask for Tina!"

Marisol Soliz

July 20, 2023

5  out of  5 rating by Marisol Soliz
"Megan at State Farm, was really kind and patient as she helped me get my car insurance and explain each part to me. Made getting my car insured a painless process!"

Lakshmi sreekanth Segu

July 2, 2023

5  out of  5 rating by Lakshmi sreekanth Segu
"Friendly staff"

Will Sel

July 1, 2023

5  out of  5 rating by Will Sel
"Joe Sarrio State Farm office has been a pleasure. Friendly staff, Madisyn has been very helpful with any questions or concerns. Thank you for all of your help!"

finis wells

June 28, 2023

5  out of  5 rating by finis wells
"After receiving a cancelation for lack of payment instead of a hey your insurance is coming due,Joe's awesome office manager understood the delicate and fix it so that instead of being late now I will b able to pay early with a simple payment reminder instead of a cancelation order.Thank u Tina means a lot to a truck driver who's on the road alot."

Tiffany Jordan

June 16, 2023

5  out of  5 rating by Tiffany Jordan
"Very clean and neat place , friendliness of staff tina was a very helpful person ☺️"


June 9, 2023

5  out of  5 rating by Mellodee
"Mercedes is always so nice. She is sympathetic to any struggles I mention and genuinely cares whether I get help or not. She has such a kind voice and makes me feel like I will be taken care of. The hold for claims was 20 mins so she put my number in the system so I wouldnt have to wait and listen to elevator music for 20 mins. 5 starts just to her!!"

Latonya Dortch

June 1, 2023

5  out of  5 rating by Latonya Dortch
"I had a great experience with Ms.Tina she was very nice and upfront and she help me with patience and understanding.. so if you need any car insurance house insurance rental insurance or life insurance go see her …😃😃😃"

Debbie Kitchen

May 31, 2023

5  out of  5 rating by Debbie Kitchen
"Megan wad very helpful in assistant to me this morning with car insurance. Thanks"

Michelle Valldejuli

May 26, 2023

5  out of  5 rating by Michelle Valldejuli
"I have my home and auto insured with Joe Sarrio State Farm. All of my experiences throughout the years have been positive, which is why I have stayed so long. The courtesy and attention to detail from Joe and staff are outstanding. My recent experience with Tina was fantastic and she went the extra mile to ensure I had everything I needed. Thank you Joe Sarrio State Farm!"

David Johnson

May 25, 2023

5  out of  5 rating by David Johnson
"Quick, accurate, and professional assistance. Answered my questions in a understandable manner."

Bradley Boucher

May 23, 2023

5  out of  5 rating by Bradley Boucher
"Mercedes Mosley and the agency was very helpful in helping navigate a auto body repair. The process was relatively seamless."

Praveen P

May 5, 2023

5  out of  5 rating by Praveen P
"Tina from this agency is always cheerful and ready to help. Other staff are welcoming too. Always ready to provide us with details we need and insights where needed. Thanks team!"

Decarlious Smith

May 4, 2023

5  out of  5 rating by Decarlious Smith
"Joe Sarrio's team took great care in handling my recent insurance claims request involving auto vandalism with a broken sunroof and driver's side rear window."


May 4, 2023

5  out of  5 rating by ELIZABETH HOOVER

Mari Madison Selby

May 3, 2023

5  out of  5 rating by Mari Madison Selby
"I recently had to go in just to get some clarity on a couple things with a claim, and Tina was so sweet, helpful and patient! And she’s even checked on me since making sure everything went well with getting my car to a shop and getting into a rental. I’ve been with this State Farm agency for a while now and have had good experiences with the staff here!"

Tracy Henson

April 28, 2023

5  out of  5 rating by Tracy Henson
"I needed a notary bond and my experience with Tina at State Farm in Collierville was very good. She was friendly and everything went smoothly. It was an overall positive experience."

Calvin Ford (Sir SHEED)

April 22, 2023

5  out of  5 rating by Calvin Ford (Sir SHEED)
"Ms.Tina Griffin is a Star on top of her game! She came with information that helped me understand exactly what I was purchasing and what would be the best fit for me. Even while helping me she made time to assist her fellow colleagues, now that's a team player."

Wayne Mccray

April 17, 2023

5  out of  5 rating by Wayne Mccray
"Tina had Great customer service!!"

James O'Neal

April 5, 2023

5  out of  5 rating by James O'Neal
"I want to say Ms.Tina did a great job explaining my bill to me. She went the extra mile to make sure I understood every detail on why my bill had increased. She also recommended a great solution to keep my bill stable moving forward. Thank you State Farm and a BIG Thank You to Ms.Tina."


March 24, 2023

5  out of  5 rating by tennred1
"Just a quick note sharing a great experience with Mercedes Mosley at Joe Sarrio's office. She was very prompt in getting something done for me and kept me informed as to the status and promised to get it done in a day and she did. Great customer service. If Joe reads this, give her a big raise :-). Thanks for the great service."

Terry Bevington

March 22, 2023

5  out of  5 rating by Terry Bevington
"Very professional, good rates and very helpful. Mercedes is outstanding and she goes the extra mile to help you out with all of your insurance needs . Wish all business establishments had employees with work ethic and and personality like hers."

Darius Watson 1

February 23, 2023

5  out of  5 rating by Darius Watson 1
"An excellent group for your insurance coverage needs. I must say, Tina Griffin is remarkable with her customer service & support...Go Team!"

Highpoint Hardy

February 22, 2023

5  out of  5 rating by Highpoint Hardy
"Mercedes is a Gem. So helpful and truly caring. While State Farm claims department was most challenging, Mercedes assisted with all the red tape of the claims department. Give Mercedes a raise please. Thank you Steven syfert"