State Farm® Insurance Agent Joe Sarrio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Kung
November 13, 2024
1
out of
5
rating by Kevin Kung
"I have left three messages for Joe to give me a call to discuss our property's insurance. It has been almost 3 weeks and he has not called me back. It is simply not acceptable. There are plenty of insurance brokers and underwriters out there. Look else where."
We responded:
"Kevin I will call you first thing in the morning. I didn’t get a message from you. I’m sure you left a message so to see why I didn’t get it. I sincerely apologize and will talk to you soon. "
Yaling Hsu
November 5, 2024
1
out of
5
rating by Yaling Hsu
"I have requested to change my insurance coverage, to add my husband under my insurance and to get a bundle discount since we have renters insurance and two vehicles insured with State Farm. The agency spent a month to process my files and ended up not taking care of anything and had my policy canceled? And the reason being “I have not provided necessary information to complete an underwriting review of your spouse”. This is ridiculous since State Farm definitely has my husband’s information. He has been with SF for at least 5 years now…. The incompetency and inefficiency of this agency is just shocking."
Velinda Gatson
October 31, 2024
5
out of
5
rating by Velinda Gatson
"Very friendly, helpful and informative."
We responded:
"Velinda, thank you for your wonderful review! I'm glad you found our team friendly, helpful, and informative. Your satisfaction is important to us, and we're grateful for your feedback. If you ever need further assistance, don't hesitate to reach out. - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
amanda jones
October 26, 2024
5
out of
5
rating by amanda jones
"Joe and his team are always friendly and helpful been with them for years . Very happy with service I always receive ."
Clayton Miles
September 20, 2024
5
out of
5
rating by Clayton Miles
"Cindy was awesome!"
We responded:
"Hi Clayton, Cindy is indeed fantastic! I'm glad she could provide you with such a positive experience. If you need any further assistance, feel free to reach out. - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
Reece Alizeé
September 11, 2024
5
out of
5
rating by Reece Alizeé
"Mrs. Cindy was extremely nice and well mannered. She helped w/ every single question I had and made everything happen on her end. Thank you so much!"
We responded:
"Reece, thank you for your kind words! I'm happy to hear that Cindy was able to assist you with all your questions and make everything happen smoothly. We appreciate your feedback and look forward to helping you with any future needs. - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
shark sharky
September 3, 2024
5
out of
5
rating by shark sharky
"Angel at Joe Sarrio’s office is always so helpful, friendly and kind. She always makes sure I am fully protected with all the discounts I’m eligible for☺️"
We responded:
"Angel is an invaluable part of our team, and I'm glad she has been able to assist you so well. Ensuring you're covered and maximizing your discounts is always our goal. Thank you for your kind words and for choosing our office for your insurance needs. If you ever need further assistance, we're here to help! - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
Misty Lovejoy
August 5, 2024
5
out of
5
rating by Misty Lovejoy
"I switched my insurance from another national carrier to State Farm. They saved me hundreds of dollars on my car insurance. Cindy is the best agent! She walked me through the whole process and helped me talk to the my previous carrier and my mortgage company to make sure everything was in place correctly. I can’t say enough about how wonderful they have been. I really appreciate everything they have done for me. They truly go above and beyond."
We responded:
"Hey Misty! I'm so glad you had a great experience switching to State Farm and saved hundreds on your auto insurance! Cindy is indeed fantastic, and we're grateful to have her on our team. It's wonderful to know she made the process smooth for you by coordinating with your previous carrier and mortgage company. We appreciate your kind words and are always here for any future needs or questions! - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
Amanda Jean Hall
June 7, 2024
5
out of
5
rating by Amanda Jean Hall
"Amazing team to work with! Joe and his crew will take the very best care of you! Top Notch Service!!!"
We responded:
"Amanda, we're glad to hear you had a top-notch experience with our team! We're pleased to have provided you with amazing service and are grateful for your kind words. Thank you for choosing us to take care of your insurance needs! - Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
Renee Moore
May 20, 2024
5
out of
5
rating by Renee Moore
"I was extremely happy with the attention to detail that was shown to me to assure I received the best possible discount....."
We responded:
"Renee, we're thrilled to hear you were pleased with the attention to detail in securing the best discount for you! Providing top-notch service and ensuring you receive the best possible options is our priority. Thank you for choosing our office for your insurance needs! Joe Sarrio - State Farm Insurance Agent, Collierville, TN"
Rodney Crowell
March 12, 2024
5
out of
5
rating by Rodney Crowell
"Always has the product you need when you need it."
We responded:
"Rodney, we are delighted to hear that we always have the insurance products you need when you need them. Providing timely and reliable service is a top priority for us, and we appreciate your positive feedback. Our team at Joe Sarrio - State Farm Insurance Agent in Collierville, TN, is here to assist you with all your insurance needs. Thank you for choosing us to protect what matters most to you."
Mildred Moore
February 6, 2024
5
out of
5
rating by Mildred Moore
"I met with Tina Griffin today. She was very helpful with my issue billing. It was not resolved to my satisfaction. She did her best to get it worked out. Tina is a very good asset to the State Farm Insurance Company."
We responded:
"Mildred, thank you for sharing your experience with Tina and our office. If you need further assistance or have any other concerns, please don't hesitate to reach out!"
Terry Bevington
January 17, 2024
5
out of
5
rating by Terry Bevington
"Had to adjust my insurance needs was assisted by Mercedes. Things could not have gone better and I had a very enjoyable experience again. Mercedes has always shown me what I call an old fashioned work ethic. Answers all my questions and goes the extra mile for me every time. What is important to me becomes very important to her. Knowledgeable, upbeat and a very positive attitude. Unbeatable employee wish all everywhere were like her. Will be staying with Joe Sarrio State Farm a long time."
We responded:
"Thank you, Terry, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mercedes, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
mark collinsworth
January 9, 2024
5
out of
5
rating by mark collinsworth
"Fantastic service - Mercedes Mosley is extremely friendly and quick. Very impressed with the speed and her knowledge and she helped me save a lot on my insurance. Thanks"
We responded:
"Mark, thank you for the kind review! Mercedes is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
Shelly Gaul
December 20, 2023
5
out of
5
rating by Shelly Gaul
"Great experience! Tavin was great to work with. Thanks for being so responsive!"
We responded:
"Shelly, thank you for sharing your experience! We're thrilled to hear that Tavin provided excellent service and was so responsive. If you need any further assistance in the future, don't hesitate to reach out."
Wang
December 5, 2023
5
out of
5
rating by Wang
"Great service and very quick in follow ups. Their agents gives their best no matter how small the claim is."
We responded:
"Thank you for the five-stars, Wang! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Jada Mullins
November 22, 2023
5
out of
5
rating by Jada Mullins
"Tina is a consumate professional. I had a few issues after having my car stolen but she stepped and got everything straightened out. She went above and beyond and I'm grateful for her dedication."
We responded:
"Jada, thank you for taking the time out of your day to leave us a review! We love hearing about how Tina provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Ann Lackie
November 20, 2023
5
out of
5
rating by Ann Lackie
"Today I phoned State Farm to add a new vehicle to our policy. Mercedes setup the policy, explained all of the details and did so in an efficient manner. She is knowledgeable and I would recommend working with her for any of her insurance needs."
We responded:
"Ann, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Mercedes cares a lot about our customers."
Leon Golston Jr.
November 18, 2023
5
out of
5
rating by Leon Golston Jr.
"I had a very wonderful experience with Ms. Tina Griffin. She handled my insurance needs with so much diligence. She worked tirelessly to meet my insurance needs. I would definitely recommend Ms. Griffin repeatedly foe anyone's insurance needs. She is a pure gem."
We responded:
"Thank you, Leon, for your positive feedback and for acknowledging the exceptional assistance provided by Tina. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Joe Lambert
November 17, 2023
5
out of
5
rating by Joe Lambert
"Excellent handling of my insurance needs. Joe and his team are very professional, amicable, and courteous. Occasionally will try to upsell products, but great experience overall."
We responded:
"Joe, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Forrest King
November 16, 2023
5
out of
5
rating by Forrest King
"Mercedes knows her stuff!! Super helpful, super friendly! Really appreciate y’all taking care of my family"
We responded:
"Thank you for sharing your experience with Mercedes! Our office loves being your good neighbor."
Darlena Lawson Jamerson
November 13, 2023
5
out of
5
rating by Darlena Lawson Jamerson
"Martina Griffin patiently walked me through the advantages of changing my insurance to State Farm. She was very knowledgeable, profesional and consistent. She established that State Farm was a better fit for me and my families needs. She allowed me time to think it over and follwed up to answer any lingering concerns. The process was much easier than I anticipated. :)"
We responded:
"Darlena, thank you so much for sharing your wonderful experience with Martina and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Tanisha Salas
November 13, 2023
5
out of
5
rating by Tanisha Salas
"I called and spoke with Tina today, she was very quick to help me add a new car to my insurance, she did it in a timely matter and was very sweet with me through the whole process . Give her a call! I’m sure she will get you taken care of as well as she did me 🥰"
We responded:
"Thank you, Tanisha, for the positive review! Tina is essential to our team and it makes our day hearing she was able to assist you with your auto insurance! We are happy to have you as part of our Collierville State Farm insurance family."
Vickie Turks
November 2, 2023
5
out of
5
rating by Vickie Turks
"Martina was very instrumental in assisting me with updating my insurance needs. She is well versed and answered all of my questions and concerns. I’ve had life insurance policies for years and she provided me with information that no other agent had provided or explained. The process was seamless and she ensured I was updated on every step. If anyone is looking for an agent with patients, kindness and knowledge, Martina at State Farm, Joe Sarrio office is the one."
We responded:
"Thank you, Vickie, for your review. I'm thrilled to hear that Martina played a pivotal role in helping you update your insurance requirements, demonstrating her extensive knowledge and addressing your inquiries effectively. We appreciate you for letting us know about how she went the extra mile by offering valuable insights that you had yet to receive from other agents, making the process smooth, and keeping you informed throughout. Your feedback is greatly valued."
Scott Coleman
October 30, 2023
5
out of
5
rating by Scott Coleman
"This is an excellent insurance business. Always prompt and polite. I worked with Tina today and she was excellent. I've referred the Sarrio State Farm Agency to a number of people. 5 stars"
We responded:
"Scott, thank you for taking the time out of your day to leave us a review! We love hearing about how Tina provided a wonderful insurance experience for you. Our office loves being your good neighbor!"