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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Strahl

Barbara Strahl

August 12, 2025

5  out of  5
rating by Barbara Strahl
"This morning I realized that I didn’t have an insurance card for one of our vehicles on our policy. I immediately call Cindy and within a few minutes she had me a card and made sure we had what we needed. This is the kind of service this agency provides always to its customers. Thanks again Cindy"
We responded:
"Thank you for your review, Barbara! I'm happy to hear that Cindy was able to assist you so quickly with your insurance card. Our team is dedicated to providing the best service possible. If you need anything else, feel free to reach out!"
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Chad Cullison

August 5, 2025

5  out of  5
rating by Chad Cullison
"Jennifer at Joe Sarrio’s State Farm office met all of my insurance needs over the phone in just a few short minutes. Not only was Jennifer extremely helpful, but she did so with a friendly attitude. Well done Jennifer and Joe!"
We responded:
"Thank you, Chad! I'm pleased to hear that Jennifer was able to assist you effectively and courteously. We value your feedback. If you need anything else, please don't hesitate to reach out!"
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Madeline Karns

August 1, 2025

5  out of  5
rating by Madeline Karns
"I had a very pleasant call with Jennifer, who helped me set up my rent insurance policy, and is all around just a wonderful person! Excellent experiance:)"
We responded:
"Thank you, Madeline! I'm happy to hear that Jennifer provided you with such a positive experience while setting up your insurance policy. She's indeed a valuable member of our team. We’re here to help with any other insurance needs you might have!"
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Pankaj Gusain

July 20, 2025

5  out of  5
rating by Pankaj Gusain
"Cindy was extremely nice and very helpful in getting the insurance for my cars with State Farms, I've been their customer for years in past and Cindy made me feel extremely welcomed when I decided to return again this time. She was very kind and patient with all the questions and takes her time to customize the product and service according to the needs. I hope she gives me a good quote on the home as well so I can transfer that one too with State Farms."
We responded:
"Thank you for your review, Pankaj! I'm happy to hear that Cindy made you feel welcomed and provided the assistance you needed with your insurance. It's great to have you back with us! We'll make sure to provide you with a competitive quote for your home insurance as well. Let us know if there's anything else we can do for you!"
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Narasimha Rao

July 16, 2025

5  out of  5
rating by Narasimha Rao
"I recently switched from All State to State Farm. I had a lovely experience with Cindy Zamora. She was very thorough, patient and extremely helpful. She called me exactly at the time she told me she would call which is what professionals do. I had very little buyers' remorse after I hung up with her. I highly recommend her and the Joe Sarrio agency: they pursued me relentlessly (Well done Olivia!) and lured me back with the better offer. That is what I look for from my agent."
We responded:
"Thank you, Narasimha, for sharing your experience! I'm happy to hear that Cindy provided such thorough and helpful service. We appreciate your recommendation and are glad to have you with us at Joe Sarrio - State Farm Insurance. If you need anything else, just let us know!"
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Kope

July 11, 2025

5  out of  5
rating by Kope
"Jennifer Bennet was very professional and helpful underwriting my policy and shared important details and values being insured with State Farm and made it a very reasonable and easy decision to make the switch!"
We responded:
"Thank you, Kope! I'm happy to hear that Jennifer provided you with such professional and helpful service. It's wonderful that she made the process of switching to State Farm smooth and informed. If you have any more questions or need assistance, feel free to reach out anytime!"
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Shekela Wynn

July 9, 2025

5  out of  5
rating by Shekela Wynn
"I had a great experience with Olivia ! She was super helpful and saved me money on my auto insurance. 10/10 highly recommend!"
We responded:
"Thank you, Shekela! I'm happy to hear about your positive experience with Olivia. It's wonderful that she was able to assist you and help save on your insurance. We appreciate your recommendation! If you need anything else, feel free to reach out."
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R'riel Nunn

July 9, 2025

1  out of  5
rating by R'riel Nunn
"I’ve had car insurance since I was 19, and I’m almost 30 now. Out of every company I’ve dealt with, this State Farm agency—owned by Joe Sarrio—has been the worst experience I’ve ever had. My assigned agent was Christopher Wade. Once he got me into a policy, he completely disappeared. I sent multiple emails asking for a breakdown of charges and clear communication, and received no response. The only time he replied was when I said I planned to cancel. When I officially canceled, I told him directly: Let me know what I need to pay, because after that day, I wasn’t sending another dime. I meant that—and I have the email documentation to back it up. The first time I was hit with a surprise $400 bill, I was told Joe Sarrio would reach out to fix it. He never called. No one followed up. I let it go. Now here we are again—another $400 bill, with no communication, no explanation, and no responsibility taken by the agency. I’ve made every effort to work with them, ask questions, and resolve things respectfully. All of it has been ignored. This agency is completely unprofessional, unresponsive, and disorganized. They do not value their customers, and it’s clear they only care about collecting money—not actually providing service or support. I truly have no idea how this agency has good reviews. It must be from family and friends, because my experience has been nothing short of a disaster. If you value your time, money, or peace of mind, do not work with Christopher Wade or Joe Sarrio’s State Farm office. Go to any other agency that actually knows how to treat people with respect."
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Wanda Storey

July 8, 2025

4  out of  5
rating by Wanda Storey
"Sending numerous thanks to Wayne Smith the state Farm agent . He was understanding of my needs, kind with his choice of words in response to my questions. Patient to repeat what I did not hear or understand and overall helpful to what would work for me. Thanks again Mr. Smith may you be successful in everything you touch. Wanda Storey"
We responded:
"Thank you for your feedback, Wanda! I'm glad to hear that Wayne was able to assist you with such care and patience. Your kind words about his understanding and helpfulness mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Dennis Person

July 2, 2025

5  out of  5
rating by Dennis Person
"I had a appointment at state farm in everyone treated me with so much respect I was asked if I needed a water 2 times in 5 minutes you don't get that everywhere the guy i talked to was name Joe he was amazing along with he staff yall keep up the good work it will take yall along ways"
We responded:
"Thank you for your review, Dennis! I'm happy to hear that you felt respected and well taken care of during your visit. Our team are dedicated to providing a welcoming experience, and it's great to know they made a positive impression. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Justin Moseley

July 2, 2025

5  out of  5
rating by Justin Moseley
"Ive been with joe for a couple years now and havent had any complaints"
We responded:
"Thank you, Justin! I'm happy to know you've been satisfied with our service over the years. We appreciate your trust and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
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David Nohsey

June 26, 2025

5  out of  5
rating by David Nohsey
"Jennifer with Joe Sarrio State Farm is awesome. She answered all my questions and was very helpful. Me and other members of my family have been with Joe Sarrio for years and I would recommend him to anyone."
We responded:
"Thank you for your review, David! I'm happy to hear that Jennifer was able to assist you with all your questions. It's wonderful to know that you and your family have been with us for years. We truly appreciate your recommendation! Let us know if there's anything else we can do for you."
Profile photo of Jaime Taylor-Beadles

Jaime Taylor-Beadles

June 19, 2025

5  out of  5
rating by Jaime Taylor-Beadles
"Jennifer was amazing! She worked with us to get us comparable or better coverage than all of our existing policies and saved us over $500 a month between home, auto and life!"
We responded:
"Thank you, Jaime, for sharing your experience! I'm happy to hear that Jennifer was able to assist you in finding better coverage while saving you money. Our team is dedicated to providing exceptional service, and it's great to know we made a difference for you. If you need anything else, feel free to reach out!"
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Tim Methvin

May 9, 2025

5  out of  5
rating by Tim Methvin
"Jennifer B was very helpful and informed, answered all my questions and made sound recommendations. Very please within her service and professionalism. We also saved some hard earned money, recommended! Thanks!"
We responded:
"Thank you, Tim, for sharing your experience! I'm happy to hear that Jennifer B was able to assist you effectively and provide valuable recommendations. It's great that you were able to save some money as well. If you have any more questions or need further assistance, feel free to reach out anytime."
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Luke Douthitt

April 29, 2025

5  out of  5
rating by Luke Douthitt
"Olivia is the best!"
We responded:
"Thanks, Luke! We’re lucky to have Olivia on the team—she really cares about the people she helps. Appreciate you taking a moment to leave her a shoutout!"
Profile photo of Jonathan Wilkinson

Jonathan Wilkinson

April 23, 2025

5  out of  5
rating by Jonathan Wilkinson
"Joe and his team are fantastic!"
We responded:
"Thank you, Jonathan! I'm glad to know you think so highly of our team. We're here to help with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Donna Powell

Donna Powell

April 17, 2025

5  out of  5
rating by Donna Powell
"Jennifer did a great job helping me load the safe driver app. She was very patient and kind. Olivia advised quickly on the phone and i enjoyed these sweet intelligent ladies very much!"
We responded:
"Thank you, Donna, for sharing your experience! I'm glad to hear that Jennifer was able to assist you with the safe driver app and that Olivia provided quick advice over the phone. We're grateful to have such dedicated and intelligent team members!"
Profile photo of patricia law

patricia law

April 17, 2025

5  out of  5
rating by patricia law
"I really like talking to Cindy. She's super patient with me and explains everything carefully and honestly. I will be dealing with her for the next couple of days. I look forward to talking to her again."
We responded:
"Thank you, Patricia! I'm glad to hear that Cindy has been able to assist you with patience and clarity. Her dedication to providing honest and thorough explanations is truly valued."
Profile photo of Shelby Smith

Shelby Smith

April 15, 2025

5  out of  5
rating by Shelby Smith
"Throughout my time being covered by Joe Sarrio's team, I've received nothing short of excellent customer service—but this recent experience really takes the cake. I recently bought my dream vehicle—a newly restored 1976 Chevy Cheyenne—and was nervous that purchasing such an old car would increase my rate of coverage. To my surprise, it was quite the opposite! Olivia not only ensured I had answers to every question—and I had a lot of them—but she worked her magic to make sure I received the best rate possible, which ended up being half the cost of what I was originally paying. She was kind, supportive, and so excited for me to hit the road in my new whip. This is a team that goes the extra mile for their customers. If you're searching for folks who have your back, and best interest at heart, look no further. You found the diamonds in the rough."
We responded:
"Shelby, I'm incredibly happy to hear about your positive experience with our team! It's wonderful to know that Olivia was able to assist you and secure such a great rate. Her dedication to providing thorough answers and support truly shines. We're grateful for your kind words and are here for any further insurance needs or questions you may have. Enjoy your new ride!"
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Terry Bevington

April 9, 2025

5  out of  5
rating by Terry Bevington
"Everything went smooth and professional. Jennifer treated me like family, was extremely thorough friendly and very knowledgeable."
We responded:
"Thank you, Terry, for sharing your experience! I'm glad to know that Jennifer made you feel like family and provided such thorough and friendly service. Her knowledge and professionalism are truly valued here!"
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L. B.

March 31, 2025

5  out of  5
rating by L. B.
"Cindy was amazing!! She helped my family with all our needs. She is super patient and kind. Joe's expertise in planning was great as well. We couldn't have had a better experience. Thanks!!!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Cindy was able to assist your family with such patience and kindness. It's also wonderful to know that my planning expertise met your expectations. If you have any more needs or questions in the future, please feel free to reach out. We're here to help!"
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Ben Therrell

March 31, 2025

5  out of  5
rating by Ben Therrell
"I had not considered my future until State Farm reached out to me about planning for what is ahead. Joe and his team were incredibly helpful in guiding me through the realm of life insurance, and Olivia had multiple plans drawn up for me the day I went in. I ended up getting coverage, and I am glad I did, because now I know that if something were to happen, my family would be left with something to help cover any of my debts. Thank you State Farm!"
We responded:
"Hey, Ben! I’m really glad we could help guide you through the life insurance process. Olivia and I work hard to make sure the options are clear, and I’m happy to hear you feel confident in the coverage you’ve chosen. It’s rewarding to know you have a plan in place to support your family if anything happens. If you ever have any questions or need assistance, please feel free to reach out. Thanks again for trusting us with your planning!"
Profile photo of Jonathan Williams

Jonathan Williams

March 24, 2025

5  out of  5
rating by Jonathan Williams
"Amazing experience here! Jennifer was quick and able to help me with my insurance. Highly recommend"
We responded:
"Thank you, Jonathan! I'm happy to know you had an amazing experience with us. Jennifer's quick and helpful service is something we truly value. If you need any further assistance or have questions, feel free to reach out anytime. Your recommendation means a lot!"
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Rajesh Anaas5

March 20, 2025

5  out of  5
rating by Rajesh Anaas5
"Jennifer is the Excellent representative care of customer"
We responded:
"Thank you, Rajesh, for sharing your positive experience! I'm happy to hear that Jennifer provided excellent customer care. We're here to assist you with any future needs or questions."
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Anita Fillner

March 10, 2025

5  out of  5
rating by Anita Fillner
"The team is both friendly and very professional!"
We responded:
"Thank you, Anita, for your wonderful feedback! I'm glad to know that our team's friendly and professional approach made a positive impression on you. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"