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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Praveen P

May 5, 2023

5  out of  5 rating by Praveen P
"Tina from this agency is always cheerful and ready to help. Other staff are welcoming too. Always ready to provide us with details we need and insights where needed. Thanks team!"

Decarlious Smith

May 4, 2023

5  out of  5 rating by Decarlious Smith
"Joe Sarrio's team took great care in handling my recent insurance claims request involving auto vandalism with a broken sunroof and driver's side rear window."


May 4, 2023

5  out of  5 rating by ELIZABETH HOOVER

Mari Madison Selby

May 3, 2023

5  out of  5 rating by Mari Madison Selby
"I recently had to go in just to get some clarity on a couple things with a claim, and Tina was so sweet, helpful and patient! And she’s even checked on me since making sure everything went well with getting my car to a shop and getting into a rental. I’ve been with this State Farm agency for a while now and have had good experiences with the staff here!"

Tracy Henson

April 28, 2023

5  out of  5 rating by Tracy Henson
"I needed a notary bond and my experience with Tina at State Farm in Collierville was very good. She was friendly and everything went smoothly. It was an overall positive experience."

Calvin Ford (Sir SHEED)

April 22, 2023

5  out of  5 rating by Calvin Ford (Sir SHEED)
"Ms.Tina Griffin is a Star on top of her game! She came with information that helped me understand exactly what I was purchasing and what would be the best fit for me. Even while helping me she made time to assist her fellow colleagues, now that's a team player."

Wayne Mccray

April 17, 2023

5  out of  5 rating by Wayne Mccray
"Tina had Great customer service!!"

James O'Neal

April 5, 2023

5  out of  5 rating by James O'Neal
"I want to say Ms.Tina did a great job explaining my bill to me. She went the extra mile to make sure I understood every detail on why my bill had increased. She also recommended a great solution to keep my bill stable moving forward. Thank you State Farm and a BIG Thank You to Ms.Tina."


March 24, 2023

5  out of  5 rating by tennred1
"Just a quick note sharing a great experience with Mercedes Mosley at Joe Sarrio's office. She was very prompt in getting something done for me and kept me informed as to the status and promised to get it done in a day and she did. Great customer service. If Joe reads this, give her a big raise :-). Thanks for the great service."

Terry Bevington

March 22, 2023

5  out of  5 rating by Terry Bevington
"Very professional, good rates and very helpful. Mercedes is outstanding and she goes the extra mile to help you out with all of your insurance needs . Wish all business establishments had employees with work ethic and and personality like hers."

Darius Watson 1

February 23, 2023

5  out of  5 rating by Darius Watson 1
"An excellent group for your insurance coverage needs. I must say, Tina Griffin is remarkable with her customer service & support...Go Team!"

Highpoint Hardy

February 22, 2023

5  out of  5 rating by Highpoint Hardy
"Mercedes is a Gem. So helpful and truly caring. While State Farm claims department was most challenging, Mercedes assisted with all the red tape of the claims department. Give Mercedes a raise please. Thank you Steven syfert"

Vicki Smith

December 20, 2022

5  out of  5 rating by Vicki Smith
"Joe, Tina, and entire staff at State Farm are the best!!! Highly recommend this office in Collierville for your insurance needs!"

Kelli Key

December 19, 2022

5  out of  5 rating by Kelli Key
"I’ve been with State Farm for quite some time now. The staff has always been sweet and helpful. Here recently I was in an accident and when I say Ms. Tina was/has been very helpful since day 1 of me reaching out trying to get help. This lady is definitely the GOAT!!! Even with me not having to file it with my insurance, she still calls and check on me and the status of my vehicle. Joe you definitely have an amazing team at State Farm. Ms. Tina thank you for being the kind, patient, and amazing..You are definitely appreciated!!!"

William Teal

December 16, 2022

5  out of  5 rating by William Teal
"My experience with Tina was outstanding, she explained in detail why my rates increased and she recommended ways to lower my auto premiums. Thank you Tina for your professionalism, you are a valuable asset and there is no better State Farm Agency, than Joe Sarrio."

Shawn Clement

December 15, 2022

5  out of  5 rating by Shawn Clement
"Highly recommended!! Love State Farm. Tina was enlightening, fast, supportive and went above and beyond my expectations! What a great team. Thank yall and Merry Christmas."

Priscila Braga

December 5, 2022

5  out of  5 rating by Priscila Braga
"Mercedes was very professional and kind. She clarified my questions about my insurance and rental situation since I was in a car wreck."

Ashlee Buster

November 30, 2022

5  out of  5 rating by Ashlee Buster
"It has been an absolute pleasure working with Joe Sarrio! He is very knowledgeable and professional. If you are looking for insurance in Collierville, TN, you won't be disappointed with Joe Sarrio State Farm Agency!!"

Taylor Daniel

November 22, 2022

5  out of  5 rating by Taylor Daniel
"Mercedes helped me throughout the whole process of getting my car stolen. I was distraught but she patiently helped me, answered all my questions, stayed calm and made it a much easier process than I initially thought it was going to be! Now I know what to expect and what I need to do moving forward! Thank you Mercedes!"

Samuel Gootam

October 25, 2022

5  out of  5 rating by Samuel Gootam
"Great guy to work. You should all buy insurance from him."

Fernanda Gutierrez

April 5, 2022

5  out of  5 rating by Fernanda Gutierrez
"Joe Sarrio is very personable and genuinely cares about helping you find the best insurance policies for you and your needs. He answered every question I had in detail and made sure I understood everything. Very professional and overall great service. I cannot recommend him enough!"

Gloria Flippin

October 18, 2021

5  out of  5 rating by Gloria Flippin
"I like the way Joe handle his business."

Tarlesha Miller

June 6, 2021

5  out of  5 rating by Tarlesha Miller
"Miss Ashley was amazing . She was so professional and helped me out a lot ! I totally recommend them !"

Gary Land

May 26, 2021

5  out of  5 rating by Gary Land
"With renewals coming up soon on our auto and homeowners insurance I decided to check pricing vs. coverage with other carriers besides our current carrier, Nationwide. We found some were higher on the cars but lower on the homeowners. Others lower on the cars but higher on the homeowner coverage and some quotes simply higher on both. Overall State Farm had the most competitive pricing with the coverage we wanted. We even talked to two different State Farm agencies. The deciding factor for us to go with Joe Sarrio was Jonathan Wingfield in Joe's office. Jonathan immediately responded to every question with detailed answers while the other SF office was very slow to respond. Jonathan definitely gave us the confidence that his office would give us great customer service not only before the sale but more importantly after the sale. I would highly recommend talking to Joe and Jonathan before renewing your next policy."


May 18, 2021

5  out of  5 rating by JENNIFER BOGAN
"This is a great office they take good care of you and treat you like family. They know everyone on a first name basis and makes you feel very welcome to come in a do your business there. Johnathan was a absolute gem and awesome to work with and get me started with what i was looking for! Highly recommended office!"